Terms & Conditions

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ZoDeliver Introduction

GPS Based Tracking Solutions are provided either by way of Software Sales / Hosted - offsite/onsite or Shared and shall be subject to charges like User License, Hosting - onsite /offsite, AMC, Maintenance, Customization if any, other related costs as may be applicable and either released as a package or negotiated.

Even if there is a negotiated deal, the basic terms and conditions shall remain the same and specific deal and user / service provider related changes shall be applicable but within the basic terms and conditions. Any change in these terms shall be agreed in writing only and nothing shall be enforceable which is not agreed in writing and signed off by both and all related parties- In case any change in the basic terms and conditions as available on website and mobile application. Considering that the provisions have been permitted to exhibit the terms and conditions and agreement, the instance of using the services is permitted only after acceptance of the terms and conditions as part of the registration process. These terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order placed or service provided by ZoDeliver or associates/resellers and different Variants.

Delivery Agent Module for various Industries - Sellers and Non Sellers Both Can use.
Sales / Field Force Management - Attendance, Assigning , Reassign, Locate and Track (Palm Top shall to the best of efforts and intentions assure to give maximum uptime and keep the details if hosted with us or used a shared space, then secrecy of data. The people using will be as per their own contractual terms.
Security Solution for Guards and other people for monitoring normal, abnormal and inactive movement. (Palm Top shall to the best of efforts and intentions assure to give maximum uptime and keep the details if hosted with us or used a shared space, then secrecy of data. The people using will be as per their own contractual terms.
Other Service Providers like Carpenter, Electrician, Plumber, Painter, Drivers, AC Technicians, Other gadgets technician agencies etc can be located, selected , seen their status, rates etc.
Solution for Attending and assigning Complaints for Corporate/Household for correcting the machine and problem (add visit) (Palm Top shall to the best of efforts and intentions assure to give maximum uptime and keep the details if hosted with us or used a shared space, then secrecy of data. The people using will be as per their own contractual terms.
Other solution like Courier Pick and Aggregation Solution for Courier Companies and E-tailers are also there as per fitment as and when required and from time to time and developed or customized. (Palm Top shall to the best of efforts and intentions assure to give maximum uptime and keep the details if hosted with us or used a shared space, then secrecy of data. The people using will be as per their own contractual terms.

All products/services of ZoDeliver constitute an "invitation to offer". Your order for purchase constitutes your "offer" which shall be subject to the terms and conditions as listed below. ZoDeliver reserves the right to accept or reject your offer at any time or under any circumstances.

ELECTRONIC COMMUNICATION

When you visit or use ZoDeliver website, mobile application or send e-mails to us or give us your feedback, you are communicating with us electronically. You consent to receive communications from us electronically. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. Unless it is required by ZoDeliver or the user on specific request, the written and signed agreement is not required. Any change in the published terms and conditions from time to time shall not require any signed agreement amendment.

DEFINITIONS

"Agreement" means the terms and conditions as detailed herein including all schedules, appendices, annexures, privacy policy, and will include the references to this agreement as amended, negated, supplemented, varied or replaced from time to time.
"Service Provider" shall mean the person or any legal entity who offers to service in any of the above mentioned scope and related areas/scope. "Product/Products/Tool/Software as a product" means and includes any process / functionality / Solution / services and the related description, information, procedure, processes, warranties and related items.
Where the service user is paying and using license based services, the same shall fall under the Service User Category Terms. There shall be some common terms and some specific terms(as may be applicable and agreed). By Registering as Agency as User, Service Provider as Service Provider on visit to website and on downloading the Mobile Application from website or Playstore or Apple Store.
Service Level Agreements and Terms for Offsite, Onsite and Shared Usage are different and some of them are common.
Any agreement entered into in writing subsequent to agreeing , registering and using the services shall also form part of the Term and Conditions and Privacy Policy of ZoDeliver Solutions.
As a Common Policy applicable all across the Solutions and Services, we as ZoDeliver , Its Ownership Company, Management , Operating staff and shareholders/stakeholders are not employing any of the service providers. It is a solution and Service which shall be used by Individuals after proper verification documents and references. Users as sellers/service users shall be responsible for the final verification as we are not holding any information about the service provider and also not mediating or intermediating. The Solution and Service usage fee and charges as may be applicable from time to time shall be paid by users and charged for facilitation.
We shall make sure to share the process of registration in public domain on website. In case someone wants to understand and read /know and finds any shortcoming in the process - one may not use the services or suggest changes.
Accordingly, It will be sole responsibility of the Seller/Service Provider. User to further check / reconfirm the authenticity , reliability, dependability from other sources. Documents taken at the time of registration is also available for seeing. you can request for sharing the document before using any service provider in any of the category / account type.

These services and solutions are Mobile App Based.
This Terms and Conditions Agreement sets forth the standards of use of the ZoDeliver.com services, solutions, products. By using the ZoDeliver.com and its mobile applications website or a sub-domains you (the ”User and the service providers in any of the account type”) agree to these terms and conditions. If you do not agree to the terms and conditions of this Agreement, you should immediately cease all usage of this website. We reserve the right, at any time, to modify, alter, or update the terms and conditions of this agreement without prior notice. Modifications shall become effective immediately upon being posted www.ZoDeliver.com website. Your continued use of the Service after amendments are posted constitutes an acknowledgement and acceptance of the Agreement and its modifications. ZoDeliver is a Software and Solutions firm. When engaging our company, you are hiring the services of a Self-Employed or a Seller Sponsored Delivery Agents/Runners.

REGISTRATION

There is Registration Process in which KYC/ Identity Proofs, References, Vehicle, distance, rates etc are asked and asked to upload. Each User of any type be it service user or service provider, must provide the information to register with us. or to place an Order:

Name (no pseudonyms or made-up names).
Email address.
Photograph.
KYC Document Address Proof.
Vehicle if yes, details.
Service Rates , weight, distance.
Phone number.

ACCOUNT ON REGISTRATION

If you use ZoDeliver, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and also you agree to accept responsibility for all activities that occur under your account or password. ZoDeliver does sell/allow use of products for children, but it sells them to adults, who can purchase with a credit card or otherwise. If you are under 18, you may use ZoDeliver only with involvement of a parent or guardian or otherwise, ZoDeliver has the right to cancel any order/user/account or service to the User either as a service provider or as a user. ZoDeliver and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel user license at its sole discretion.

ZoDeliver is associated with various business partners/resellers/representatives for offering the product as software product and solution directly to the users, service providers as customers. Each User shall have email as / mobile phone number as (“User ID”) and password (“Password”) to access your account (“Account”). Each User must be 18 years of age or older.

We may, in our sole discretion, verify the information you provide to us. We may, in our sole discretion, restrict use of the Website/Mobile application and until we verify your information. As we deal in document and software, we company, individuals shall not be held responsible for any wrong submissions. Though in the best interest of all, we shall try and check the documents to the max possible extent.

TERMS OF PURCHASE

You agree to pay all fees and charges incurred in connection with your use of services / product / software including any applicable taxes. The final charges for your usage may be different than those stated on the website/or in the plan. ZoDeliver Service/Solution does not assume any responsibility or liability for the actions, products, and content of any third parties related to the creation or delivery of your order/material. We may require additional verification or information before accepting any order/material.

SOLUTION AS PER SCOPE AND POLICY AS MAY BE APPLICABLE BASED ON THE PROCESS AND FUNCTIONALITY

BUYER - SELLER (AS USER/EVEN A NON SELLER) - SERVICE PROVIDER AS THE CASE MAY BE BASED ON THE SCOPE LIKE IN BUYER SELLER SERVICE PROVIDER DELIVERY AGENT SOLUTION - may cancel any Delivery Order / Return / Accept / Reject. The Contact details are not hidden and it will be the sole responsibility of the Delivery Agent and Seller as User or an Individual as User to check the authenticity and stay connected for any of the deviations in your processing of instructions and services / orders. The settlement and on delivery, acceptance of order, selection of the delivery agent or on cancellation, ZoDeliver Self employed / sponsored by a seller ZoDeliver Service/Solution Agent will refund the total price of the Order to the User/seller shall refund or settle amongst themselves. SOFTWARE USE IS A TOOL AND FACILITATION PROCESS LEADING TO EASE OF DOING BUSINESS.

USE OF SITE AND MOBILE APPLICATION

By accessing this Web site you are agreeing to all of the terms, conditions, and statements included in this legal statement. The entirety of this site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose that is not expressly permitted by ZoDeliver and its owners/management. The ZoDeliver Service/Solution site may not be linked to any other site without prior consent of ZoDeliver. ZoDeliver Service/Solution and its affiliates reserve the right to refuse service, terminate accounts, and/or cancel orders/instructions processing at its discretion, including, without limitation, if ZoDeliver Service/Solution believes that customer (service provider any category and account type or User as user type conduct violates applicable law, disrupts our normal business activities or is harmful to the interests of ZoDeliver Service/Solution and its affiliates.

You hereby represent, warrant and covenant to us, that you AS USER AND AS SERVICE PROVIDER shall: (1.) Provide true, accurate, current and complete information. (2.) Maintain and promptly amend all information to keep it true, accurate, current and complete.

DISCLAIMER

THE WEBSITE, THE GOODS AND THE SERVICES, INCLUDING ALL ORDERS OF DELIVERY , BOOKING OF DELIVERY AGENTS, MANAGING OF THE SALES FORCE, PEOPLE TRACKING, GUARDS TRACKING, SKILLED /SEMI SKILLED ETC PEOPLE ARE SHOWN AS PER THE DETAILS SUBMITTED AND UPLOADED BY THEM ON AN “AS IS” AND “AS AVAILABLE” BASIS. ZODELIVER, ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, LICENSORS, EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. ZODELIVER Service/Solution, ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, LICENSORS, MAKE NO WARRANTY.

THAT THE SERVICES, THE ORDERS, THE GOODS OR THE WEBSITE/MOBILE APPLICATIONS, SELLERS AS USERS AND SERVICE PROVIDERS WILL MEET YOUR REQUIREMENTS;
THAT THE SERVICES, THE ORDERS, THE GOODS OR THE WEBSITE / MOBILE APPLICATION WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE;
THAT THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF SUCH SERVICES, ORDERS OR THE WEBSITE WILL BE ACCURATE OR RELIABLE;
THAT THE QUALITY OF ANY ORDERS, OR ANY GOODS, SERVICES, INFORMATION OR OTHER ITEMS PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE, OR THROUGH ANY ADVERTISERS OR PARTNERS, INCLUDING ANY FOOD, BOOKING OF PEOPLE, TRACKING OF PEOPLE, GUARDS TRACKING, WILL MEET YOUR EXPECTATIONS;
THAT THE PRICES DISPLAYED ON THE WEBSITE AND DISCOUNTS PROVIDED THROUGH THE WEBSITE WILL BE HONORED BY ALL FOR WHOM THE SAME IS MENTIONED,
REGARDING ANY USER/SERVICE PROVIDER/ INDIVIDUAL ANY MATERIAL, INFORMATION OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE, THE GOODS OR THE WEBSITE IS ACCESSED BY YOU AT YOUR SOLE OWN DISCRETION AND RISK, AND YOU ALONE WILL BE RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM, TO YOU, YOUR ASSETS, LOSS OF DATA OR OTHER OUTCOME THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL. NO ORDERS, DATA, ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED OR RECEIVED BY YOU, THE WEBSITE/MOBILE APPLICATION OR THROUGH OR FROM THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

While ZODELIVER makes every effort to ensure that the information on this website/MOBILE APPLICATION is accurate, we can make no representations or warranties as to the accuracy or reliability of any information provided on this website/MOBILE application as the same is being furnished to us / or to themselves wrt documents. Our services / software solution shall contain based on the GPS Functionality.

GPS Functionality Disclaimer is part of overall agreement as the whole of the solution is based on the GPS Technology and the tracking information of latitude and longitude is taken from third party software's and hence the accuracy and uptime cannot be confirmed.

ZODELIVER makes no warranties or representations whatsoever with regard to any product provided or offered by any Vendor, and you acknowledge that any reliance on representations and warranties provided by any SERVICE PROVIDER OR USER shall be at your own risk.

LIMITATION OF LIABILITY

ZODELIVER SHALL NOT BE LIABLE FOR ANY DAMAGES WHATSOEVER, AND IN PARTICULAR ZoDeliver Service/Solution SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, OR DAMAGES FOR LOST PROFITS, LOSS OF REVENUE, OR LOSS OF USE, ARISING OUT OF OR RELATED TO THIS WEB SITE/MOBILE APPLICATION OR THE INFORMATION CONTAINED IN IT, WHETHER SUCH DAMAGES ARISE IN CONTRACT, NEGLIGENCE, TORT, UNDER STATUTE, IN EQUITY, AT LAW, OR OTHERWISE, EVEN IF ZODELIVER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

ZODELIVER is not responsible for acts or omissions of any other service provider, for information provided through the equipment, for equipment failure or modification, for system failure or modification or for causes beyond the control of ZODELIVER. ZODELIVER is not liable for (i) service outages; (ii) incidental or consequential damages such as lost profits; (iii) economic loss or injuries to persons or property arising from the Customer’s use of the Services/Software/Tolls/Solutions, the Software/Application/Site/Tool/Solution or any other equipment used in connection with the Software.

Terrain/Demography/Topography and Pollution levels and Phone GPS devise limitations are unpredictable.

COPYRIGHT ON REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENTS

This Website/Solutions/Mobile Application/Software as product, in its entirety, is the sole property of ZoDeliver or its content suppliers and protected by local, U.S. and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on this site is the exclusive property of ZoDeliver and is protected by Local, U.S. and international copyright laws. All software used on this site is the property of ZoDeliver. or its affiliates and is protected by Local, U.S. and international copyright laws. The content and software on this Website may be used with other sites, associate and affiliates. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance of the content on this Web site and its functionality and processes of handling a need , requirement and functionality is strictly prohibited. The application of this Web site, into any other Website/solution/software/mobile application, is strictly prohibited unless pre-approved by ZoDeliver. By registering with or providing Content to the Website/Mobile Application/Software /Solution, you grant to us a non-exclusive, royalty-free, transferable, irrevocable and perpetual right to use and reproduce the information, data and content that you provide to us from time to time, such as feedback or reviews, other text, photographs, or graphics (collectively, “Content”) for use on the Website/Mobile Application. We reserve the right, in our sole discretion, to refrain from displaying any Content on the Website. We may delete or dispose of any Content at any time for any reason or for no reason.

Visitors may post reviews, comments, and other content; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing on intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. ZoDeliver reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant ZODELIVER and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant ZODELIVER and its affiliates and sub-licenses the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify ZODELIVER or its affiliates for all claims resulting from content you supply. ZODELIVER has the right but not the obligation to monitor and edit or remove any activity or content. ZODELIVER takes no responsibility and assumes no liability for any content posted by you or any third party.

TRADEMARKS

ZoDeliver Service/Solution.com and the ZoDeliver Service/Solution Logo are registered trademarks of ZoDeliver, LLC in the United States and other countries. ZoDeliver trademarks may not be used in connection with any product or service that is not of ZoDeliver, in any manner that is likely to cause confusion among customers or in any manner that distorts business, brand and presentation.

INDEMNIFICATION

User agrees to indemnify and hold ZoDeliver, its parents, subsidiaries, affiliates, officers and employees, harmless from any claim or demand, including reasonable attorneys’ fees and costs, made by any third party due to or arising out of User’s use of the Service, the violation of this Agreement, or infringement by User, or other user of the Service using User’s computer, of any intellectual property or any other right of any person or entity. You shall indemnify and hold harmless ZODELIVER its subsidiaries, affiliates, third-parties and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys' fees, made by any third party or penalty imposed due to or arising out of your breach of the User Agreement and Terms and Conditions or your violation of any law, rules or regulations or the rights of a third party.

GENERAL

If any provision of this Terms and Conditions Agreement shall be unlawful, void or unenforceable for any reason, the other provisions (and any partially-enforceable provision) shall not be affected thereby and shall remain valid and enforceable to the maximum possible extent. You agree that this Terms and Conditions Agreement and any other agreements referenced herein may be assigned by ZoDeliver, in our sole discretion, to a third party in the event of a merger or acquisition. This Terms and Conditions Agreement shall apply in addition to, and shall not be superseded by, any other written agreement between us in relation to your participation as a User. User agrees that by accepting this Terms and Conditions Agreement, User is consenting to the use and disclosure of their personally identifiable information and other practices described in our Privacy Policy Statement.